Privacy Policy
We are committed to protecting your privacy and ensuring you have a positive experience on our website and app.
Last Updated: July 3, 2026
At Light Link Solutions , we are committed to protecting your privacy and ensuring transparency in how your data is collected, used, and shared. This Privacy Policy outlines how the TilesWale App ('we', 'our', or 'us') handles your personal information when you use our mobile application. CIN: U72900GJ2021PTC123541
Information We Collect
We collect information to deliver and enhance our services, particularly caller identification, seller verification, user discovery, and spam detection features.
a. Information You Provide Directly:
- Account Details: Including your phone number, name, email address, and profile details.
- Feedback & Support: Any data shared while contacting our support team or submitting feedback.
b. Information Collected Automatically (with permissions):
To enable key features, the app may request access to:
- Camera, Files, and Media: Required to allow users to upload product designs, images, and documents. Files uploaded may be visible to third-party users on our platform.
- Location: Used to deliver relevant search results based on your geographic location. This data is not shared or used for any other purpose.
- Phone State: Helps facilitate calling directly from within the app using in-app numbers. We don't disclose any user contact information.
- Contacts: Used to:
- Identify contacts already on TilesWale.
- Suggest friends or connections.
- Show accurate caller identification.
- Notify you when someone in your contact list joins TilesWale.
- Incoming Call Details: When set as your default caller ID app, we access call metadata (caller number, call type) but do not access or record any call content.
Note: This data is processed on your device. It is not uploaded or stored on our servers without your consent.
- Device & App Usage Info: Device model, OS version, mobile network, app version, and screen interactions are collected for performance improvement.
- Log Data: Automatically collected in case of errors. This includes IP address, device specifications, and crash details.
- Cookies & Identifiers: May be used by third-party SDKs for analytics and service improvement. You can opt-out via your device settings.
How We Use Your Information
We use your data to:
- Provide caller identification and spam detection
- Display seller information
- Improve profile matching and contact suggestions
- Track subscription and purchase history
- Authenticate and manage your account
- Analyze user behavior for better experience
- Provide customer support
- Ensure security and fraud protection
- Meet legal obligations
Advertising
We do not serve ads using your data. However, third-party tools like AdMob or Firebase may use limited data per their own privacy policies. Always review their policies before using related services.
Third-party services we may use:
These services may access your information only to perform tasks on our behalf and are bound by confidentiality agreements.
Data Sharing
We do not sell, trade, or share your personal data with third parties, except in these cases:
- Service Providers: Who help us operate or improve the app (e.g., analytics, crash reports).
- Legal Compliance: If required by law, court order, or legal request.
- Business Transfers: If our business is acquired, your data may be transferred with it. You'll be notified in such a case.
Notifications
We use notifications to keep you informed about:
- Product updates
- Subscription or activity alerts
- Profile interactions
- Offers and feature changes
Controls: You can manage or disable notifications from your device settings under the TilesWale app's notification preferences.
Data Retention & Deletion
We retain your data as long as needed to provide services, fulfill legal duties, and enhance user experience. You may request deletion of your data/account anytime at [email protected]
Your Rights
You can:
- View and update your profile within the app
- Manage permissions through device settings
- Request account deletion via email
Note: Revoking certain permissions may limit app functionality.
Children’s Privacy
TilesWale is not intended for children under 13/16 years (depending on your country’s consent laws). We do not knowingly collect personal data from children. Parents may contact us if they believe their child has shared such data.
Links to Third-Party Sites
Our app may include links to external websites. We are not responsible for their content or privacy practices. Always review those policies before interacting.
Policy Updates
We may update this policy periodically. Changes will be posted on this page with a new effective date. Continued use of the app implies your consent to the updated policy.
Terms of Service
Our privacy policy is included in our Terms & Conditions, which also go through the terms and conditions for using our product/service. You can find a link to this privacy policy on that page.
Contact Us
For questions or concerns, contact us at:
- Email: [email protected]
- Contact: +91 9095969777
- Address: 1006, The Spire,Near Sheetal Park BRTS,150 Ft. Ring Road,Rajkot 360007, India